Residential Tech Support Plans
Technology problems can happen when you least expect it. Be prepared with a Malimar’s Residential Tech Support Plan. All of our support plans include unlimited online support. We’ll connect to your computer to perform your service remotely – whenever you need it.

Online Home Plan

$12.99/MoAnnual Plan, Prepaid $99

Convenient and affordable, our Online Support Plan provides unlimited access to Malimar's remote services. We'll connect to your computer to perform your service remotely - whenever you need it.

Unlimited Remote Services
5% Discount for all other services
Unlimited Devices Covered
In-home onsite visit

Basic Home Plan

$19.99/MoAnnual Plan, Prepaid $199

Our Basic Support Plan provides flexibility and value. In addition to unlimited access to online support, you’ll also get 1 in-home service. With remote and in-home support options, this plan is anything but basic.

Unlimited Remote Services
Unlimited Devices Covered
10% Discount for all other services
One in-home onsite visit

Premium Home Plan

$29.98/moAnnual Plan, Prepaid $299

With our Premium Support Plan. You’ll get unlimited access to Malimar's remote services along with 3 onsite on-site services. This plan is perfect for those who want ultimate peace of mind for their home technology needs.

Unlimited Remote Services
Unlimited Devices Covered
15% Discount for all other services
Three in-home onsite visits

Smart Home In-Home Onsite Services

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  • Smart Security Cam Installation
    Starting at $129
    Protect your home with ease by having your smart home security cams installed by a pro. Let us help make sure that you always have an eye on what matters most to you.

    Services Include:
    Identify the installation area(s)
    Install smart home security cam(s)
    Connect cams to existing WiFi network and perform first-time set up
    Install and set-up mobile app Demonstrate commonly used features

  • Smart Hub or Speaker Setup
    Starting at $99
    Have too many different controls for all your smart devices? Get one hub to rule them all! Have a Tech install your smart hub and consolidate all of your controls into one easy-to-use system. Services Include: Set up and configure one smart hub Connect your smart home devices to your smart hub Install and connect any associated mobile application Demonstrate smart hub functionality
  • Smart Device Hook-up
    Starting at $99
    Want a smarter home? We can't teach it common core, but we can set up your smart devices! Whether you have smart lighting, a smart plug, or even a smart water leak detector, our Techs will get you connected and move your home to the head of the class! Services Include: Set up and configure your smart device Connect the smart device to a mobile application or smart hub Demonstrate proper smart device functionality
  • Smart Thermostat Installation and Setup
    Starting at $99
    Save dollars while you save energy! With a smart thermostat, you can set it and forget it. Sit back and enjoy the comfort of your home while an expert tech installs your new smart thermostat. Services Include: Provide assessment of the installation area Install smart thermostat Connect device to existing WiFi network and perform first-time set up Install and set up mobile app Demonstrate commonly used features Please note: A functioning thermostat is required at the installation area
  • Video Doorbell Installation
    Starting at $99
    Got a new video doorbell that you need to install? Put away those tools and let HelloTech handle it. We'll get your device installed and connected to your Smart Home's network so you can always be home. Services Include: Remove and inspect your current doorbell Confirm compatibility Install video doorbell Connect to WiFi and perform first-time setup Customize device preferences Please note: A functioning doorbell is required at the installation area for hard-wired video doorbells